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Geschrieben von viviliang am 29.09.2007 um 08:14:

  ecsino.com------call center solution

we are ecsino.com .ECsino Global Free Video Call can realize mutual-communication directly, without any server to transfer. It is based on NSM protocal, with P2P technology, that means One NSM server can make the global network users communicate with each other free of charge .
With the continuing expansion of businesses, the customer service played a very important role in the development of enterprises. In order to improve quality and efficiency of customer service, it is necessary to establish a “call center�. Enterprise may build a “call center� through internal data network or internet that the places all levels branches locate.
This customer service center can be a national uniform center or be divided into regional call centers. ECsino enterprise gateway EC168 can build enterprise IP-PSTN call center by matching EasySwitch. The call center does not change the original existed telecom structure, increase their Internet calling accesses, reduce the investment on operator’s hardware (no need specialized record card).

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Geschrieben von HomepageHilfe24.de am 10.01.2008 um 22:14:

 

Hallo, ich würde sie bitten, diesen beitrag auch n deutsch zu verfassen, da ich mich sehr für so ein system interessiere, aber leider nicht wirklich entziffern kann was dort steht. Ich habe schonmal einen beitrag geschrieben wo ich ein "Call centre" suche.